Welcome to Cheap Western Buck Store, where we bring you the finest western gear this side of the Mississippi! We know you’re eager to get your hands on our authentic men’s western wear, so we’ve made our shipping and returns process as smooth as a country ballad.

Shipping Information

Order Processing

We saddle up quick! All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a tracking number once your order ships.

Shipping Options

We offer two ways to get your western gear to your doorstep:

1. Standard Shipping – $12.95
• Carried by trusty steeds DHL or FedEx
• Delivers in 10-15 business days after shipping
• Best for partners who need their gear pronto

2. Free Shipping
• Via our steady EMS service
• Available for orders over $50
• Takes 15-25 business days after shipping
• Perfect for patient cowboys watching their budget

Note: We ship worldwide (except some Asian and remote areas). Delivery times may vary based on your location and customs processing.

Our Return Promise

If your gear doesn’t fit right or meet your expectations, we’ll make it right faster than a quick draw at high noon!

Return Policy Basics

• Returns & exchanges accepted within 15 days of delivery
• Items must be unworn, unwashed with all tags attached
• Original packaging required
• Return shipping costs are your responsibility (unless we made a mistake)

Non-Returnable Items

For hygiene reasons, we can’t accept returns on Men’s Belts & Buckles that show signs of wear or have been adjusted. All belt returns must include original packaging and show no signs of use.

How to Return Your Item

Step 1: Request a Return

Send us an email at [email protected] with:

  • Your order number
  • Product name
  • Reason for return
  • Whether you want an exchange or refund
  • Your shipping address

Use this template to make it easy:

Subject: Return Request for Order #[Your Order Number]

Howdy Cheap Western Buck Store team,

I’d like to request a return/exchange for my recent order #[Your Order Number].

Product Name: [Product Name]

Reason for return: [Reason]

I would like to: [Exchange for (specify size/color) / Receive a refund]

My shipping address is: [Your Address]

Thank you kindly,

[Your Name]

Step 2: Wait for Approval

We’ll respond within 2 business days with return instructions and a Return Merchandise Authorization (RMA) number.

Step 3: Ship Your Return

Package your item securely with the RMA number clearly visible. Ship to:

Cheap Western Buck Store Returns
434 Chapmans Lane
Los Lunas, US 87031

Refund Process

Once we receive and inspect your return:

  • Refunds processed within 3-5 business days
  • Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping costs are non-refundable
  • Allow 5-10 business days for refund to appear in your account

Exchanges

Want a different size or style? Follow the same return process and specify what you’d like. We’ll ship your new item once we receive the return (standard shipping rates apply for the new item).

Damaged or Wrong Items?

If you received a damaged item or wrong product, contact us immediately at [email protected] with photos. We’ll cover return shipping and get you the correct item pronto!

International Returns

For our partners outside the U.S.:

  • You’re responsible for return shipping costs and customs fees
  • Mark package as “Returned Goods” to avoid customs charges
  • We recommend using a trackable shipping service

Questions?

Don’t hesitate to reach out at [email protected]. We’re happy to help, partner!